Service FAQ

Yuav ua li cas yog cav tshuab pa ua hauj lwm?
 Yog cav tshuab pa extract dej los ntawm huab cua thiab tso nws mus rau hauv ib tug txias thiab kub exchanger uas yuav thawj txia ua lub cua mus vapor los ntawm cov cua kub. Thiab mam li ua pa condense rau lub condensing raj. Thaum kawg, tus condensate dej yog noj tam sim ntawd los ntawm cov txhuav ciav.
Kuv tshuab nqus kev noo tsis ua hauj lwm, ua li cas kuv ua li cas?
1). Kos rau lub ntau yam kub thiab kom paub tseeb tias cov plug tau tso rightly.
2) .Visit www.alorairsolutions.com thiab nkag mus rau Free npe FAQ system mus sau npe koj cov lus nug. Peb kev pab cuam department yuav hu rau koj thiab muab cov tshuaj sai li sai tau.
3). Koj yuav tau xa ib cov e-mail mus rau AlorAir Service Department los ntawm qhov chaw nyob sales@alorair.com rau cov lus qhia ntxiv. Los yog koj muaj peev xwm hu rau lub zos distributor los yog AlorAir Service Department ntawm 888-990-7469 kom paub ntau ntxiv
Yuav ua li cas kuv yuav tsum tau ua nrog rau qhov nrov nrov suab nrov thaum lub unit zog?
Firstly, kom paub tseeb tias lub tsev yog ua tau hauj lwm nyob rau hauv cov tiaj tus thiab ruaj hauv av. Secondly, khij lub lim mesh kom paub tseeb tias nws tsis yog jammed. Yog hais tias lub lim mesh yog jammed, thov coj nws tawm thiab huv si.
Kuv tabtom tau txais ib co zoo ntawm readout code rau kuv tswj vaj huam sib luag. Kuv yuav nrhiav ib daim ntawv teev kev ua yuam kev cov lis dej num?
Yuam kev lis dej num uas yuav tau pom los ntawm cov tswv 'phau ntawv (kuj muaj nyob rau ntawm www.alorairsolutions.com nyob rau hauv cov khoom ua cov kev pab, Manuals). Rau lwm xav phem cais tsis, thov koj muab rau peb ib tug hu ntawm 888-990-7469.
Yuav ua li cas yog cov kev pab cuam lub neej ntawm lub AlorAir tshuab nqus kev noo?
Lub tsev muab kev pab lub neej yuav ua tau 8 xyoo los yog ntau tshaj nyob rau hauv ntau lwm tus neeg mob.
Yuav ua li cas muaj kev ruaj ntseg lawm (CE, ETL, CSA, thiab lwm yam) tsis AlorAir khoom nqa?
Ib txhia ntawm peb cov qauv nqa lub ETL, CE thiab Zog Star ntawv pov thawj.
Kuv yuav mus nrhiav phau ntawv rau kuv AlorAir khoom?
Koj yuav nrhiav tau xav luam phau ntawv nyob rau hauv peb lub website. Yog hais tias koj tsis muaj peev xwm download tau nws, hu rau lub AlorAir Service Department ntawm 888-990-7469. Peb yuav xa los yog xa email rau koj ib tug hloov tsis tau them.
Puas muaj tej qho tseem ceeb cov ntsiab lus rau tshuab nqus kev noo cia nyob rau hauv lub caij ntuj no?
Ua ntej khaws cia yog cav tshuab pa nyob rau hauv lub caij ntuj no, kom paub tseeb tias tag nrho cov dej yog drained los ntawm lub tsev. Tsis tas li ntawd, kom paub tseeb tias cov dej nyob rau hauv ntws raj tau drained tawm los mus tiv thaiv ntes. Cov units yuav tsis weatherized, li ntawd, lawv yuav tsis tau muab tso rau nraum zoov.
Kuv yuav tau kuv AlorAir khoom serviced?
Feem ntau cov feem ntau koj lub tsev yuav tsum serviced los ntawm ib tug ntawv pov thawj HVAC ti teg taw; koj muaj peev xwm kuj xa cov chav tsev rov qab mus rau peb cov kev pab cuam. Thov hu rau peb ntawm 888-990-7469 kom paub yuav ua li cas mus pib tus txheej txheem.
Yuav ua li cas yog AlorAir rov qab txoj cai?
Thov xa mus rau AlorAir rov qab txoj cai ntawm lub website www.alorairsolutions.com.
Yuav ua li cas kuv yuav tsum tau nkoj kuv khoom?
Peb pom zoo kom shipping lub tsev los ntawm FedEx Express Saver.

XAV UA HAUJ LWM NROG US?


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